A relative had cancer some years ago and phoned up for some advice and all they cared about was money; asking my relative if she wanted to leave money to them in her will and showed a huge lack of empathy and care, giving no advice, just talking about a donation to them. McMillan when called were much more supportive and showed much more care and empathy. This gives Cancer Research a bad name as an whole and it adds to the disgust people already feel for their research on animals. My relative communicated with them some way, so I have ticked "not applicable" for the next question