I can say that the canvas was delivered a day ahead of schedule. Unfortunately, that's where my positive experience ends. I was very much looking forward to getting the canvas and when I opened the package the image, originally a B&W was considerably darker than the original provided. Additionally, the canvas was stretched crooked. I wasn't granted a reprint, instead they chose to give me a refund. They made that decision for me saying their equipment wouldn't be able to handle ensuring it wasn't crooked. But to get to that point, I had to call, send photos, chat, exchange multiple emails, and call again. A very disappointing experience all around.