The first time I used them my order was fast and beautiful. This time around I had two separate orders. One was supposed to be free canvas but paying for S&H. Right after I authorized the purchase- keep in mind showing me I would be charged $23- I received a text saying my card was charged for $47!! I e-mailed them right away and told me a different promotion had been applied to the canvas. I didn't take screenshots for proof and they didn't offer to adjust the price so I canceled the order. I received TWO confirmation of cancellation e-mails. ONE week later I get an e-mail saying the order that I had canceled had shipped. Then when I e-mail them to tell them I had canceled it and I better not see a charge. They responded to the OLD e-mail saying "disregard our previous e-mail, the promotion has been adjusted". This is super sketchy and they are just trying to get more money out of me. I do not want this canvas I canceled it for a freaking reason. Waiting on a response for them to give me my full refund.