I waited for 4 weeks to get my case solved after 4 weeks I got a notification That my case is solved and closed. I went to my mail box to check the mail i received i found none. I went to through important mail, spam mail, and default mail and i found none. This company will never threat their customers well. For my advice for those who think to open and account and trade in capitalclique, don't, stay far away choose another exchange and report them to Fosterboon.org, if you've been scammed already, they were the one that saved me from loosing all my money when I was also scammed.