I deposited R10 000 in cash at a Capitec ATM inside the branch at the Glen Shopping Centre (Cnr Orpen Rd &, Letaba Rd, Oakdene ) on the 17 November 2022. After depositing the cash the ATM switched off and took my R10 000. I have made numerous visits to the Capitec branch, and numerous calls to Capitec Bank to report my incident. In response, I have only been given reference numbers and Capitec Bank refused me my money back. This whole incident took place in full view of Capitec's Bank cameras, which are situated directly above the ATM. I have spoke with consultants, branch managers and regional managers to help me with this situation. After 3 months of given the run around they have refused to pay my R10 000 back. WARNING TO ALL CAPITEC CLIENTS - If you are to make cash deposits at a CAPITEC ATM,  THERE IS NO GUARANTEE your money will reflect into your account and be prepared to deal with very unprofessional staff at the Capitec Bank.