We are just leaving home to purchase a replacement oven. The Caple single built in oven that we bought 3 years ago has failed for the 4th time - on Christmas Day!!! It couldn’t have been a worse end to 2020. We have had the engineer out on roughly a 6 month basis to rectify faults which have been the oven closing mechanism and latterly the oven not turning on, despite power being connected. I’ve completely lost confidence in this brand and would not recommend it . To be fair I am an experienced cook and baker so know my way around an oven . I don’t think that the problem lies in my inability to understand the operation of the oven. The manual is sparse and includes no troubleshooting section so an hour that I shall never have again was spent on Christmas morning trying to locate any support information online. Sadly this failed so the large turkey had to be taken to a family member for cooking. Not ideal given the current tier 3 restrictions.
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