**DEFINITELY AVOID CAPLE** *APPALLING CUSTOMER SERVICE * We bought a new kitchen through our local MKM builders merchant who have been great throughout. We like all the Caple appliances which were all in gunmetal & wanted to go with a British made company, but unfortunately the fitter’s apprentice mislaid the template for the integrated washer door! After numerous attempts to replace this template which is way bigger than an A4 piece of paper I might add! We have got absolutely nowhere with Caple. Our fitter did try also & was sent an A4 email of it which obviously is a shrunken version of it so renders it totally useless!!! Even MKM have tried without success so we tried a further call directly to Caple themselves- again, to be VERY rudely told “it’s not our problem” & we don’t have a complaints department! So here we are almost 6months later & Caple couldn’t care less about our issue & our integrated washer still has no door over it!!!