I wish I'd read these reviews first. Bought a kitchen and was recommended Caple. DON'T DO IT!!! Of the five appliances installed in April 2024, three were faulty, but stop me if you've heard this before... We bought a grill / microwave and oven to sit one on top of the other. When our fitter was installing the grill / microwave he said it was the wrong one. We contacted Caple who said "Yes we know, we changed it for you (they didn't tell us). We changed it to match the oven." Erm...okay. So the fitter installed the oven and obviously it had a fault, so they replaced the oven with a different model?! So now we haven't got either of the two appliances we asked for. How's that for service?... Lastly the 'qooker' type tap broke after six weeks, was fixed and broke again two weeks later. Last week received an email advsing that they could send another engineer but no replacement as they don't arrive until November...back to the kettle then... Avoid. Just avoid...