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Anonymous
Robert Rodgers a minute ago NEW TOTAL SCAMMERS PLEASE STEER CLEAR BASIC SCRAP METAL DEALERS WITH NO CUSTOMER SERVICE. SEND STRIPPED PARTS, WARRANTY WORTH NOTHING AND REFUNDS UNHEARD OF. Bought a gearbox for Citroen DS3 after giving all my car details. They sent the wrong gearbox. Then followed10 days of excuses. 1. They had to remove replacement gearbox from a car 2. Their forklift had fell in a ditch 3. The gearbox had been sent but an issue at the depot causing delay (which was shown to be a lie when I contacted the haulage company who advised the gearbox hadn’t been collected yet ! 4. Had workers off work The list goes on, finally the replacement gearbox arrived damaged with a bent selector, missing the Diff, cam leg needed cut off and removed, plastic cover missing (basically sent a gear box that had already been stripped of vital parts and had no was just been removed from a donor car!!) Communication throughout difficult as I had to continually chase them for answers conversation often feeling challenging, customer support is zero. Wrote to them yesterday with all issues and with copy of delivery note saying gearbox was damaged. All messages read but no reply or phone call to try and sort. Now have 2 useless gearboxes taking up space £225 down and still needing to find a gearbox in a long bank holiday weekend so without a car for at least a further week.TOTAL SCAMMERS WHO OBVIOUSLY BUY CHEAP SCRAP CARS STRIP THEM, DONT TEST PARTS AND SEND THEM OUT HOPING FOR THE BEST. WISH IVHAD CHECKED REVIEWS BEFORE PURCHASE AS THEY ARE SHOCKING. You may want to check the wording on positive reviews as they all look similar with comments like “well packaged”. Who says that about vehicle parts? Fake as F. GUESS ITS ANOTHER REPORT TO TRADING STANDARDS AND ANOTHER VIDIT TO SMALL CLAIMS COURT LEE AND MARTIN. Unless you fancy sorting this out the right way???
1 year ago
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Car spares direct has a 1.0 average rating from 44 reviews

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