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Christopher B****
I purchased my carbon 12,000lb winch specifically for a trip to Cape York superseding my old winch which was out dated and only 9,000lb pulling power. With a large heavy 200 series Landcruiser I required something with a bit more pulling power. The Carbon winch appeared to fit my requirements and with a 5 yr warranty, 12,000lbs pulling power, breather extension, wireless remote and an Australian company I thought why not. I had my winch for approximately 2 months, used it once on the old Tele track and failed by blowing a solenoid. To Carbons credit they sent me a replacement solenoid, to which I replaced even though it is under warranty., this did fix the current problem but has left me annoyed and apprehensive that should I need to use the winch again to save me, I have 0% confidence in the winches ability to do what was designed to do! I also think do I now need to take a spare solenoid with me on a winch that is now 4 months old just in case it lets me down? And why should I have to purchase a solenoid to take with me next time just in case it decides not to work? I like the idea of supporting local, but disappointed when this occurs first time use!
3 years ago
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Carbon Offroad has a 4.4 average rating from 241 reviews

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