As a distributor reseller and installer, I am very disappointed with the following: 1. lack of communication. 2. Not replying to emails and phone calls. 3. Costing my business extra money on fitting front mono coils that have not been adjusted correctly. So far over $630.00 additional fitting charges on 2 sets. 4. Slow in getting quotes back, so I can forward them to our customers, I am losing their business due to this. 5. As a reseller we should have a minimum of 14 days from the dispatch date so we are not out of pocket waiting for your team to get our order together. Eg currently has been waiting 2 weeks on Ford suspension and still have no dispatch date. 6. Your products are great but maybe your staff are overwhelmed by customers, maybe resellers should have a priority as we are pushing your equipment.