i ordered a gemini and a bundle of embossing folders which both were in stock when I paid for them and where supposedly dispatched within 24 hours. I checked my account after a few days I checked my order and it was still processing so I emailed to see when it would be dispatched with no answer to that email I sent another five and rang every day all day for two weeks with no answer so as you can imagine I was panicking not knowing where my £170 had actually gone and I even begged in 1 of my emails for a response with no answer. Eventually after 2 weeks of not knowing anything I got an email to say it had been dispatched so now I have received it I am writing this review so that nobody else has to go through what I did. I would never order from this company again as I've never know such bad service and no customer service is ridiculous.