Placed an order for 4 products and they sent me 3, refunded for one, item was supposed to arrive before the 10 of september but it arrived on the 25 ! My plans got ruined because of what happened but They said they will refund for the whole order but they kept giving excuses they have a system technical issue preventing them from refunding ! This issue remained for almost two months!!!! while they were already refunding other people !they kept emailing me telling me they submitted refund request and as soon as the system works, they will let me know. Two months later they said sorry we wont refund ! You can also see on this page that they reply to each reviewer saying “refund is made today etc... however the user posted his review anonymously ! Does it make sense ?