I hurt my elbow few months ago and was advised by my doctor to buy an infrared lamp to help with recovery. Came across the product on Carethy which beats all other online stores (including some sellers in Australia, and in China) in terms of product price AND shipping costs (only AUD$15.99)! I was suspicious after reading reviews on this site and other sources; yet I had no choice as I needed it quickly so ordered it and waited nervously. Surprisingly, while the item was shipped from the EU, they arrived within 2.5 weeks despite covid (see below for shipping dates): Beurer IL 35 infrared lamp Shipment Details # LT949039491NL Tracking Number: LT949039491NL Shipper Reference: PHA-2788874 Service: PPTT (PostNL Packet Tracked) Weight: 1.26 kg Destination: AUSTRALIA Current Status: Delivered Shipment History Date/Time Event Comments 2021-09-08 15:22:00 DELIVERED The item has been delivered successfully 2021-09-02 21:31:02 IN TRANSIT - EXPORTED The consignment has arrived in the country of destination 2021-09-02 21:31:01 IN TRANSIT - EXPORTED The item has been processed in the country of destination 2021-09-02 21:31:00 IN TRANSIT - EXPORTED The item has arrived in the country of destination 2021-08-26 06:44:00 IN TRANSIT - EXPORTED The item is on transport to the country of destination 2021-08-25 22:31:01 IN TRANSIT IPS scan Close Receptacle (Otb) 2021-08-25 22:31:00 IN TRANSIT The item is at the PostNL sorting center 2021-08-25 16:17:36 IN TRANSIT Item arrived at NL transit hub 2021-08-24 21:42:58 IN TRANSIT Departure GIRONA, ES 2021-08-23 23:47:08 ACCEPTED PARCEL SCANNED, GIRONA 17460, ES 2021-08-23 08:08:45 PARCEL CREATED They packaged the product well, my lamp looks brand new, works like a treat as well. While it remains to be seen how long it lasts (the manufacturer has a 3 year global warranty), kudos to Carethy for this happy shopping experience!