One of the worse experiences when buying beauty items. After two over weeks of my purchase no shipping information so I contacted them , was told they are out of 1 item out of 5.7kg parcel so about 15 items in total. I had to contact them to tell me this? I selected a replacement product and after another week was told when contacted again that my order is not shipped because the product I selected is not in stock too! What a nightmare. Who does it. When I asked for my order to be cancelled and refund issued they said after a few days waiting again time that it was shipped. I am still waiting for it to arrived. Now imagine how many people have the same problem. By law companies can’t take your money and not provide goods in the time you agreed when ordering it and if there are delays they should inform you . I bet there is more people I am going to report you as soon as I receive order and inspect it. Just wait!!