UPDATE :: After 20 more days .. So ,in these 20 days I gave them at least 3 more reminders asking the status of my refund , but sadly no reply. Till this point I had gave up checking my bank app looking for a miracle to happen. But I still gave then reminders every 4-5 days and every time I wrote them a reminder I mentioned that "This is my seventh or eighth reminder". I did that on purpose because in the future if I had to fight a legal battle against them, then I have a proof that I gave them like total 10 reminders but they did nothing .. Another thing I did in these 20 days was I uploaded some negative reviews on various websites about Carethy , telling people about my personal experience ,not getting refund and worst support from customer care along with my order Number... Day 21 and I received a mail for Carethy stating that your refund was processed yesterday along with some Stripe ID number and please wait for 14 more days . Again my hopes very high ,but I also thought that all this was just a gimmick , this all has already happened with me 2 times before and may be this was all just to keep me quite for 14 more days , but on the other hand I thought that what was the need for them to reply now if all this is a scam.. Well I didn't had any other option except to wait and watch .. Day 22.. I checked the app for my credit card in the afternoon and there it was .. my full refund amount. I don't know how it happened whether it was because of the reminders or the negative reviews I posted on various sites or their service is just so dumb, but I got my money back somehow. After all this if you ask me whether Carethy is a scam website ? I would says NO, because a scammer doesn't refund your money in any case whatsoever. So will I buy from them again or even recommend this site to anyone? Again a big No. where is the problem ? why are so many people complaining that this site is a scam ? Well I think they are really really slow in processing orders and their customer care is pathetic , people try to communicate with customer care and when they do not respond they think that they have been scammed and give negative reviews on various websites and never follow them back.. which is totally fine , even I did the same .. But eventually after 3-4 months when they get their refund they don't care to update their review which is again totally fine. Glad that I got my money back and proud that I didn't make a purchase from a fake website , having a good knowledge of computers I was surprised by myself that how can I not tell the difference between a genuine and a fake website, but turns out they are just dumbos not scammers...