I have had exactly the same experience as most of the other contributors to these reviews. I have given one star only because there's no option to give less than one. I would give negative 5 stars if I could. I have the same story as many others. Ordered and paid for some supplements earlier this year. Didn't hear anything from Carethy for months, so contacted them. They claimed to be out of stock, then did not respond to my request for a refund, then claimed to be having temporary problems with their payment platform. I have since not heard anything from them for a couple of months. Compete rip off. Avoid dealing with this company! You will lose your money!!! Happy to remove this review (if possible) IF I receive my refund.