What went wrong is that i ordered hand sanitizer before it was even classified as a panademic. It was suppose to arrive May 17-25 at the end of May got an email stating that due to the Coronavirus my orser has to be shipped via sea transport...like WTF my order should have already been shipped and on its way by now its already fuckin late... Or they asked would i like a refund due to delay? Its a fuckin scam to get money from people in US as if we dont have to work hard for our fuckin money. Since they are outside US idk if the better buisness beuro can investigate them..PLEASE DONT GET SCAMMED THINKING U WILL GET YOUR ORDER... And the positive reviews are just people working for the company they are not real customers like me and the others who gave the same bad reviews💀💀💀💀💀💀💀💀💀💀💀💀💀💀BEWARE!!!!!!!!!!