I order on your website from Carethy.nl and the shipping never happened and never heard from them until I sent many messages. It turned out the products I’ve ordered weren’t available anymore. I asked for a full refund but they suggested an alternative product which I have told that I didn’t want. After several mails I’ve written to them, finally they agreed to cancel my order and give me a refund within 14 days, but of course it never happened. I contacted them again and again, then now they told me there was a technical problem to make a refund and that they’ve been working on it, and then they stopped responding to me anymore. It’s been 2 weeks. And during all these time, I had to hunt them down to get any information from them ever since I had ordered, otherwise there would have been not only no delivery, but no news or suggestions on refund or nothing at all. Since I truly believe this business is not trustworthy, I contacted consumers and market authority to report on this business. I share my experience and advice not to order on this website for everyone not to have the same unpleasant experience as mine. Do not order EVER on Carethy.