Advertising and selling a product you didn't have. How can I possibly be satisfied? Snail pace communications. Despit the wonders of technology with instant emails it would have been quicker if I would have walked to Spain to pick up a response. On top of that it will take up to 14 days for a refund, again despite the wonders of technology with instant bank transfers. Again, I could walk and pick it up it would be faster, hell I might even be able to crawl to Spain faster than you can repay. No excuse for any of this whatsoever and believe me I am being extreamly polite.