****DO NOT ORDER FROM THIS SITE!! They stole over $100 I purchased items on the 17th of March 2020 order # PHA-NZ-20031704040130f. After several weeks I could see that the order was not being processed (although they took my $ straight away). I thought fair enough - pandemic and all, and chose to cancel the order. On the 9th of April the cancellation was confirmed and I designated where my money ($106.81)was to be returned to. I have sent them numerous emails following this up and have received generic scripted responses back. The last few emails I have requested to speak to a manager (yes, very Karen of me!) and now I receive no response at all! I wish that I had read the reviews before trusting them. I did a pandemic panic order and now I deeply regret it!