Carfax is an invaluable tool which consumers need to use to protect themselves from common new car lease scams, fraudulent bait-and-switching, deceptive advertising, and illicit conduct performed by dealerships and their affiliates. Background Info 8/03/2014: I signed a Lease Order for a new 2014 BMW 328i xDrive Sedan (”BMW #1”) - VIN# WBA3B5G58ENS10262. Estimated delivery was 4 – 7 days from 8/3/2014. 8/10/2014: Dealership informed me that delivery of BMW #1 would be delayed 7 days 8/16/2014: Dealership informed me that it couldn't honor the executed Lease Order for BMW #1. Dealership offered BMW #2 in lieu of BMW #1 with free incentives such as the Cold Weather Package, NAV and guaranteed next day delivery. 8/18/2014: I signed a Lease Order for a new 2014 BMW 328i xDrive Sedan (”BMW #2”) - VIN# WBA3B5G59ENS09752 8/19/2014: Execution of Lease for BMW # 2 plus purchase of BMW Tire & Wheel Protection. Finance Manager stated that one BMW Tire costs > $1,000 to replace. Finance Manager stated that over 90% of his lease customers buy the coverage. Issued I learned by using Carfax and educational resources referred to by Carfax: 1. According to Carfax, BMW #1 was in fact delivered to the Dealership on 8/19/2014 and sold on 9/2/2014 to (some other party (not me). 2. The tires were already covered under tire manufacturer’s warranty and the value of the BMW Tire & Wheel Protection, which I prepaid at closing, was added to the lease liability (a common lease scam). 3. The free incentives provided to me to lease BMW #2 were worthless because the Dealership changed pricing at closing. 5. My $500 deposit was retained by the Dealership and was used to pressure me into leasing BMW #2 lest I lose it completely. 6. My $500 deposit was still kept by the Dealership. 7. Contrary to BMW's advertising, BMW #2's side impact airbags failed to deploy in a side-impact collision involving the front of an SUV and the side door of BMW #2. 8. The Dealership idled the vehicle for 98 days during which it purports to have conducted a bona fide investigation. Carfax is a powerful tool for the customer. Carfax should to lobby for mandatory reporting requirements by Dealerships and their affiliates. Otherwise, the information available relies on sparse voluntary disclosures. In my situation, I self-reported. The Dealership, Service Center and Manufacturer each failed to report. Car #1: WBA3B5G58ENS10262 Car #2: WBA3B5G59ENS09752