Maskless service manager, Eugene C. Waterbury, Jr. Harasses Customer I've taken three vehicles for service to Bengal Motors for three years now. Most of my experiences have been decent - until today. Justin, who oversees inspections & oil changes, was friendly and informative as always. I ate my lunch in the larger dealership waiting area until my car was done. Upon returning to the service area to wait for my car to be taken one last time around the block before check out, I sat down in the service area seating. Within one minute, a man emerged from the back office, approached and stood over me, and began demanding I "go to the dealership waiting room." Mr. Eugene Waterbury did not initially ask what I was waiting for. When I asked why, he said that this was a "high traffic area" and I should not be sitting there. I noted that I was not in anyone's way and was waiting in chairs for customers. He began repeatedly stating, "MOVE, MA'AM". I told him to stop harassing me. He finally asked Justin, who had just walked inside, what I was waiting for. Justin told him my car was being run around the block one last time and that it was finished. Mr. Waterbury told Justin to "get her out of here as soon as possible!" This man stood over me, NO MASK, telling me to MOVE, citing only that this was a "high traffic area" - with no one in that area but myself and him and one other customer rep at the far end of the room. I was rung up within five minutes of Mr. Waterbury's initial harassment. Even if I had walked back to the dealership, Justin would have had to follow and ask me to return within two minutes. This man was NOT concerned with COVID-19. At least, not concerned with giving it to me, since he was standing over me & telling me on repeat to "MOVE." HIS CONCERN: He decided to engage in a power-play when I did not immediately obey his initial command to leave the room. I recorded the last part of Mr. Waterbury's harassment, which is worthy of going viral on Twitter & Instagram. I will tag Bengal Motors when I post. Begnal Motors, I hope you ask Mr. Waterbury to remain in his office from now on. He does NOT cultivate good customer relations and you risk being reported for harassment to the Better Business Bureau. He also raises health concerns with his lack of social distance & maskless engagement while standing directly above a seated customer. In fact, you would be better off removing Mr. Waterbury from his front-facing position with customers and replace him with representatives like Justin, who are consistently polite, friendly and informative. Picture: the "high traffic area" seating Mr. Waterbury did not want me sitting in for four minutes.