On Aug 10th we drove an hour and a half to Williamsport to go car shopping for my daughter for her 16th birthday. The first place we stopped at was Nissan Blaise Alexander, the salesman came out right away, and then a 2nd and 3rd time. Then we found a Hyundai Kona the color my daughter was looking for, beside it sat a Forrest Green Nissan ( remember this the green Nissan). We looked at and test drove one the day before back home the same miles. Except the one near home was loaded with moon roof, apple charge and more options but the color was black and they were asking the same price for a base model with about 500 more miles. After about 15 mins talking to my daughter she said she liked it better, so I said we'd talk numbers. The salesman said he would have them pull it around and clean it, I said ya you thought they would have done a better job before putting it on your lot. So I offered cash for my offer price, they said no because I'm not taking out a loan. Then the manger said the only way we can even give you $500 off the car is if you take a loan out. I said I know how it works, I take a loan and your company gets a kick back off my loan so you force people to use your loan company. I've been around the business most of my life, you always have top end and mark up on all vehicles. Told them if you can't get it below $22k your wasting my time. The manger came back and agreed on my terms, and did a 6 month loan . They did the loan, we kept getting bounced between 3 different offices 3 hrs later they stated they were still waiting on the authorization of the loan. That was a lie, I got confirmation 10 min after they filed for loan, the salesman kept walking off talking to other customers, disappearing for 20 mins. Remember that green Nissan truck, they showed hr after us test drove the truck, and I saw them putting tags on the truck and I walked out and talked to them. They showed up and he was after us and they were leaving at this point I was about to leave. Then he said paperwork was done, 30 min later he still didn't return, I see him out there talking to other customers. I walked and stated right in front of everyone I didn't sign the papers yet I can just walk out here. Then he disappeared again. Then came in with paperwork and video, then disappeared again for 20min. My nephew was there with his wife and daughter who works at Subaru Alexander she even stated it never takes this long. During the finishing of paperwork, they failed to tell me about the cars factory warranty before they sold me another warranty. This is just plan dishonesty to me. After 3.5 hrs finally getting the car, the salesman lied it was never cleaned again. The manager has an attitude, lack of customer service, and they honestly don't care about customers. So on Aug 10th we came home and had to clean a car but don't worry I took pictures of how your dealership is for my own records. I won't buy another vehicle from any Blaise Alexander/ or Aubrey Alexander car dealership ever again