17.10.24, around 10am in Paisley, outside Glasgow, i was supposed to collect the booked car, Fiat 500, which was registered on my name, Dominik Chudzik. I went there, but DID NOT collect the car, because DRIVALIA, wanted additional costs that weren’t in the booking information. Car was not collected by me, and after I called the broker, CARJET, i was told that there will be no refund. DRIVALIA told me, that all i have to do is contact you regarding this case. After one call, the customer service stopped answering my calls, im just being held on the line. this is just pathetic.