[CarJet ] Re: Request for Refund of Security Deposit Due to Force Majeure - Booking CJT-154687928 **After waiting a month since submitting my refund request, I finally received a response—only to have my refund denied** My flight, FR7134 from Dublin to Palermo on 19th October 2024, was unexpectedly diverted to another city, making it impossible for me to reach Palermo and pick up the car as originally planned. Upon landing in Trapani, the car rental agency where the car was booked contacted me and even they advised against attempting to reach the Palermo airport, as it was inaccessible. Despite these undeniable circumstances, which clearly fall under force majeure, CarJet UK have refused to refund my €54.90 deposit. Frankly, I fail to understand how a situation entirely beyond my control—where the service I paid for was inaccessible due to events outside my power—does not warrant a refund. If such exceptional circumstances do not qualify, then I am left to question what conditions your company considers appropriate for a refund. By denying this refund, your company is effectively keeping my money without any valid justification. While the financial loss may be minor, this experience has made one thing clear: I will never book, purchase, or recommend any service from your company again. It would have been the first time I booked a car through your platform, and I must admit I was quite skeptical, especially regarding the insurance coverage with a deductible that, in the event of damage, would have had to be reimbursed by you .......?!?!?! I now consider those fifty euros an investment that has informed me and, most importantly, saved me from potential even greater losses. As Sonny says in A Bronx Tale: "It costs you 20 dollars to get rid of him... He's out of your life for 20 dollars. You got off cheap. Forget him.