I recently booked three cars through CarJet, but my experience turned into an absolute nightmare. Initially, a change I requested seemed to be accepted and processed. However, later on, CarJet reversed this modification in their system without informing me. To make matters worse, I had no proof of the change because they conveniently failed to provide any confirmation. When I contacted customer service to resolve the issue, I was met with complete indifference. They insisted on seeing a screenshot of the confirmation, knowing full well that no such evidence existed since they never provided one. Instead of addressing the issue or offering any kind of solution, they simply shrugged off their responsibility, leaving me out of pocket and stranded. This company operates with shady and dishonest practices, preying on customers’ trust and refusing to own up to their mistakes. Their customer service is useless, unhelpful, and seemingly designed to avoid accountability. Do yourself a favor and steer clear of CarJet. They will take your money and leave you high and dry. There are far better rental companies out there that value their customers and operate with integrity. Don’t make the same mistake I did!