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Jill Q
I cancelled flights which cost me £800 on 1st May was told I was due a refund of £120.... and I’m Still chasing this .... 27 emails , 21 phone calls and having to buy a printer later ... Still nothing. Customer Service appalling, foreign call centres, English poor, Management don’t call back and no Complaints Team to escalate too!! Worse service I’ve ever received!!!
5 years ago
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Carlton Leisure has a 2.2 average rating from 188 reviews

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Alice, Customer Support

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