Criminal travel agents. Should be put in prison the lot of them. After my airline cancelled my flights, they told me that they can only reschedule and not give a refund. So I went along and accepted the new flight. But airline cancelled again and then again. Three times in total. My original flight was on 8th of June and I'm still stuck in the country I flew out to and my current reschedule flight in August is cancelled. This time they offer to try and refund me and said I would be lucky to get £50 back. It's costing over £1000 to book new flights with another company. What a joke of a company. They want to charge me £75 per person admin charge for the booking and make me sign a form stating I cancelled even though I didn't, it was the airline. This is so they can claim against any future claims you put in through the bank or credit card company using their ever changing terms and conditions. I'll be very surprised if this company lasts the year. STAY AWAY it's the only advice I have.