My 20 year old car failed for last time - my wife's patience ran out! My neighbour had a 20 year old Honda Accord that has never failed - that set me looking for a Honda CR-V. The second one I saw was 9 years old in perfect condition inside and out. Bought it. Friends have compared boot of a previous car as a "recycling yard". I couldn't put all my paraphernalia on the immaculate boot carpet. Had been very pleased with the personalised top of range mats CarMats made for my wife's UP - so didn't look any further. Two different types were available so I asked for more detailed description of the options. Dan came back to me detailing the features of each boot-mat. I picked the ones with lip and bought the extra one for when back seat down - am delighted with my choice - very impressed by Dan's friendly service and advice