For this vehicle, i had challenges which have not been resolved. First, the vehicle was sent in a container against my will, secondly the docoments were not done well resulting in the vehicle over staying at the port in Dar es salaam, my client was slapped extra charges for off loading from the container and storage charges which summed up to about 397 USD. Firstly your company sent the bill of lading for 04 containers, but on the ground there were 03 containers. The port authority could not open the three containers waiting for clarification from your company.Secondly instead of correcting the bill of Lading documents , your company sent the other container with its own Bill of Lading now complicating the whole issue. At the time your company was correcting the documentation, the vehicle had already acrued more that the 14 stipulated days hence the extra days were charged for that. This was not our fault and i strongly feel your company should bare these extra charges . It is due to your inefficience. Unfortunately your comapany has declined to refund us saying there is nothing they can do.