Horrendous very rude and very unprofessional I have no faith at all with carpenters my claim started 23 months ago and it’s going no where they won’t communicate with you they tell lies and make every excuse they can I’m now on to my 4th case hander but carpenters couldn’t be bothered to tell me and I thought my last case hander was bad this one is even worse won’t reply to emails or voicemail you can ring the no. 100 times and get no answer now the line is out of service you ask for a manager or anyone in charge and guess what no one will answer get told someone will ring and guess what no one does it’s like putting teeth getting any information out off them you get pushed from pillar to post you don’t get any support at all need to AVOID this tin pot company just too lazy rude and unprofessional now after taking to the insurance company I will be ringing my own solicitor up who is willing and ready to take over I wanted to give zero stars