Avoid at all costs I've been waiting over three years on my value of claim on a crash on m3 that wasn't my fault and fault admitted 46 emails that go unanswered and phone messages that get ignored and 4 Complaints that get no where I was told last week I would get a call with a value by end of play friday still waiting then they say end of play today gues what I'm still waiting and when I phone up to get updates and complain I get stupid untrained idiots to make it seem that I shouldn't be calling and complaining and I get the rude treatment and I've heard the work word im sorry or ill pass it to team leader hahah what a joke it's like the lights are on but home one is home sort of company I have learning difficulties and due to crash brain problems and I state I don't understand the reports gues what happens NOTHING not even a response what else am I suppose to do micky mouse can I hire u