Avoid carpet right at all costs! First time our carpet was measured completely incorrectly so we were left for two weeks with carpet that was too short for the landing. The second time the incompetent company came out to put things right they laid completely the wrong shade and completely the wrong carpet to what was already down. The fitters noticed that it was incorrect yet still laid it. After a further 2 weeks a 3rd piece of carpet was laid which was also incorrect as all of the piles were running the wrong way in comparison to the rest of the carpet. On the 4th and final time that carpet right came out this was finally corrected.... however, on this visit the fitter tried to lay the same bit of carpet that was already down expecting that I wouldn’t notice and it was only when I mentioned my partner would be the last one for the say so that this was admitted. I was then told the fitter had been supplied the wrong bit of carpet AGAIN so I had to go out to his van and show him the correct carpet that was there but had been shoved under 8 other different rolls!! Have contacted customer service about this but have received absolutely no customer service at all and the complaints department are completely useless. Not to mention the manager at the Newmarket branch who was completely patronising and very unsympathetic to our situation stating ‘Everybody makes mistakes’ and that ‘it’s been put right so what else do we want?’ Basically.... I have been promised a call back from the customer service team for the last 3 weeks and have had nothing and instead I’ve had to chase them every time and listen to their poor excuses. Just to reiterate, do NOT use carpet right - they are happy to assist up until your money is taken and then they do not want to know or help to deal with complaints! If I had the option to give no stars then I would!