Initially quite helpful assistant in shop. Guy came to measure up quickly, then... nothing. Had to chase up for quote. Guy on phone utterly clueless, kept trying to resend quote but not arrived, tried changing email address. Got him to read out quote over phone. Double initial estimate with mysterious 200 Pound admin fee. When they said would not be able to fit for several months I gave up. Called an independent chap who came and measured up the same day, brought samples, gave a much better quote and set fitting day for within 2 weeks. Don’t give big chains like this your money, they don’t know their bottom from their elbow.