I ordered a carpet with this company several weeks ago and was assured the carpet would be in stock the following monday and fitted that week. I paid my deposit and then nothing. I had to chase for a receipt for the order and to confirm when the carpet would be installed. that is when i started communicating with the store manager after being ignored for several days. Long story short the carpets still haven't been installed and the manager has abused me verbally on the phone - i have contacted head office but their response has been pathetic. I have asked for my deposit back but they are ignoring me again.