I ordered carpet for three bedrooms, making it clear that I needed the fitting split; two rooms first, then the other one - simply because I could not shift all contents. I was told that would be fine, and I have since noticed that my receipt (upfront payment in full) specified "2 fitting job". The fitting centre then said however that it was not possible, that fitters (YOUR sub-contractors) only came out once. When out of desperation I offered to pay the fitters extra, bingo, the Carpetright warehouse person said that would be fine. And when I said I would contact customer service the same person said if he had known I would be "difficult" he would have told the fitters they could only do all 3 rooms same day. Two rooms fitted today, one with a few wrinkles which i am assured will settle in a week. Not holding out any hope for it being rectified if that turns out wrong. I'm now knackered after shifting stuff around for other room being fitted tomorrow, and I'm having to pay the fitters an extra £100 for the privilege. Really poor customer service and misleading at point of sale- and heaven knows what the £51.20 "fitting service administration" charge was for. Never again will I buy from Carpetright and would strongly discourage anyone else from doing so.