I advise anyone not to use this company. My whole experience was very distressing and a nightmare situation to be in .. I went to the store to pick my flooring with not much help or consultation , I picked a LVT floor. Booked a consultation and measurements appointment to come which they did . The guy came measured my floor , he told me the floor I chose was a great choice . I asked it will look good in this floor , he said yes. So , I agreed and booked for the floor to be done . I waited 12 days for the fitters to come and held of moving any of my stuff . So on the day of the fitters coming , I arranged a removal firm , friends to help me after the floor is down. When the fitters came , the minute they walked into my hallway , I said you don’t look happy , he said you’re floor is uneven. I asked what does that mean in relation to getting my floor down , he said he can’t put it down . I couldn’t believe it, 5 seconds in my house and I knew they weren’t going to put my floor in . I was in shock , I said why did the guy who came to measure and give me a consultation not notice . I said this is mad , all this time wasted , waiting . Then phone calls to carpet right , just a nightmare. Top fitter been send out to assess the floor . Things just go from bad to worse . The price goes up as the fitters have to put plywood before the floor . I’m completely left in limbo , as I have everything organised with movers, friends, I had to lose my deposit with the movers . As they had to come another day . I really wanted a refund but was left feeling in a corner as I have to move out and needed the job done that week. The manager from the store tried to accommodate but it just felt as if they think I’m stupid. They gave a good will gesture refund if £250. But not really a refund as I had to pay the fitters a extra £500. In total 971. Original price 471. I asked where do you think I can get that in this week. I’ve had to borrow the money to get this job done . At least I would have known if the guy that came to measure gave the right consultation. I’d would have a choice.. My parents in Dublin were going mad and felt the whole set up is a scam and abuse of people . The waiting and then been put in a corner . So the day of the second time fitters coming , again arranged movers and friends as I was told the job would be done in a day . Wrong ,,, only plywood done and I was told they come back the following day . At this point I’ve lost all trust , desire and felt broken by this whole experience. The attention to detail on the floor is something to be considered. And also left with a pack of my flooring not used which I presume the measurement guy got it wrong . Again money lost . I’m left feeling very distraught and I advise everyone to seek floors somewhere else as I would not like anyone to go through what I went through .. And it’s not cheap , nearly £2,500 for my floor and my flat is not big. This experience ruined my whole joy of excitement of moving into my first home . I wanted a new beginnings after not a good year . Carpet right should be called Carpet wrong and they’re advertising on their website should be removed about expertise, sub flooring , measurements consultation. Also had to pay congestion and parking .