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Anonymous
Do not use this Company. No customer service and no responsibility when things go wrong. Ordered a new carpet for our playroom online. Took over a month to finally get fitted after chasing and chasing. Carpet installed badly with he creases all the way across. Carpet then moved completely and full of ridges. I then had a battle with the store for over a month to get my money back. Loads of empty promises of collection of the old carpet and then ended up having to drive it back myself. No customer service, no liability, no morals. Never using again and will put this all over social media too. Furious. I wish I could attach a photo. After taking days off for fitting and contacting customer services they have simply fobbed me off with no compensation. Shocking do not use!
3 years ago
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Carpetright UK has a 1.6 average rating from 1,137 reviews

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