After buying a new house I got quotes from two places to fit carpets upstairs and laminate downstairs. I decided to go with Carpetright in Carlisle (BIG MISTAKE). With both the guy who measured up and the guy in store I discussed that I needed the door bars also. The salesman asked me how many doors there were and he stated I didn't need one for the living room as the flooring who run through to the hall but I would need for the others. Fitters came and guess what? no door bars. Called store who just kept blaming it not being on the plans and I would have to buy them. Customer service from store was TERRIBLE. Called customer services who were in fairness very good. They spoke to store and got me them at a discounted price. Overall I wouldn't advice anyone to spend their money in this store.