I don't recommend it to anyone. £60 for a delivery and they had to take the vinyl back to the warehouse because it did not fit in the lift, after having told me that they would leave it at the door of my house paying the £30 extra. The excuse was that they dont cut it because they are not the ones doing the fitting...so my question was..why did you then ask for the extra £30 delivery to drop it just in my 3rd floor? You sent someone to measured it who saw my lift and everything....still waiting for a solution after refusing going myself to cut it and collect it to Brentford.
The manager in the shop told me that for all that vinyl my sitting room must be massive...what a comment! my 2 rooms flat is just 60 square meters, you should have read the papers first, the vinyl is just for sitting room and corridor..I hope they didnt add much more vinyl than I need it and added to my bill!
After asking her my money back she told me " They are not going to give your money back" excuse me..they who? I paid you, to the shop...no one else,,so is you who I have to deal with..
Bad communication and a lot of misunderstanding between the Hammersmith shop ( London) and the delivery guys, and a lot of headache for us..
Do some research a go with a better company able to do their job properly and can give the correct information from the beginning.
3 years ago
Carpetright UK has a
1.6
average rating
from
1,137
reviews
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