I have booked a home measurement service on 3 separate occasions now and no one turned up nor contacted us to provide a reason. I got in touch with Customer Services and they apologised and booked the measurement service in today at 9.30am. The floor expert rang last night to confirm the time which I thought was very promising. Today, I received a phone call from the flooring expert to say that he was not coming as there is parking restrictions in the area. The parking restrictions do not start until 10.00am and the property (which is an empty 2 bed ground floor flat) could have been measured within the 30 minute period prior to the restrictions coming into effect. I am not at all impressed with the service that Carpetright has provided so far and I'm not even at the stage of placing an order for any flooring. So far, I am very inconvenienced and disappointed!