DO NOT BUY OFF carpetright! I was told the carpet I wanted was in stock when I ordered on November 18th . They told me that it would be fitted on 13th December. Two days before it was meant to be fitted I was called by the store and told that there was a mistake and it wasn't actually in stock when I ordered it, therefore I couldn't have it fitted on the 13th. I had both rooms emptied and ready for the carpet to be fitted. We had £5000 of furniture being delivered on the 14th but due to this horrendous service we have had to pay for it to go into storage. I decided to get a refund and buy a carpet locally, so I paid a deposit for a different carpet and then I would pay the remainder the following day, however it took a week to get my money back from them which basically means that we couldn't get a carpet fitted for Christmas or have our new furniture in place for Christmas. It also means that we can't have the Christmas Eve party we were hosting for my family.
3 years ago
Carpetright UK has a
1.6
average rating
from
1,137
reviews
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