CarpetWrong CarpetCockUp CarpetLies CarpetToughSh!t Utterly appalling 'Customer Service' at CarpetRight Christchurch! Based on many contacts with the store, after placing my order, I don't believe that some of their staff even know what customer service is, or meant to be. It seems that some of their staff believe that 'customer service' is the customer working hard to make their jobs easier while they have a laugh, snack or a cigarette outside. They are so disorganized that they can turn even the simplest task into a series of disasters, compounding a non problem into something impossible for them to fix. Staff will happily create a smokescreen of lies to cover up their own mistakes, or just blame others. The staff are so lazy that they almost never return calls, often don't answer the phone and often can't even be bothered to help if they do! I've even been told by a long-standing member of staff at Carpetright Christchurch that my problems were "just Tough Sh!t" !!! as they hung up on me to get back to their feeding or cigarette needs. Yes, you did read that correctly Stuart told me that the catalogue of mistakes they had made, and lies that they had told me, were "just tough sh!t!!!"