Run,,,,,, Run for your life. …………. Save your self. This was the most horrible dealing with any institution in the UK. Placed an order early November, with a strong/written promise for fitting by late Dec. Despite several calls/visits/and email follow ups (with the useless customer service); nothing progressed. It was unpleasant journey, at the end, I got a full refund (which does not include the taxi fares (3 times visits) and international phone call for follow ups (totaling all in all more than 150 GBP). I sincerely advise you to avoid this company; do not be tempted with the wide variety. You will be notified at a later stage that the item that you requested is out of stock!! They have sold you an item that they do not have. (Then be prepared for the roller coaster journey). During that period, we faced a strange attitude from employees, they were complaining about the fitting/regional warehouse center they also complained that they are not being responded by their colleagues in the fitting center. Surprisingly one staff passed their number to staff to do the follow up from our side!!!!! This company is losing client trust. Note: -This is a note to Dilan and Dean (who use to respond to these feedbacks), please do not respond to me because I had enough of excuses from your company. Your CEO has a lot to do to fix this mess in the company. I know for a fact that my opinion will not matter to him or to you. However, we tried to do whatever we think is right.