Ordered a double divan with head board to be delivered on 28/1/21 they turned up with divan base and no mattress and said the mattress was in the van behind and would be there shortly . Mattress didn’t arrive so I phoned the store and complained. I’m disabled and can’t sleep on the settee or floor . So they sent a temporary one . Then was told they would deliver today 31/1/21 between 1 pm and 4 pm it didn’t arrive so I had to phone the store again snd was told they weren’t far away from my address as the guy from the store went on the tracker . 2 hours later no mattress . So again phoned the store . Also the head board can’t be fixed to the divan as one of the 4 screw ins as nothing to screw into . Was told my husband could put a peg in it WHAT ! Reported our situ on Friday to there head office . But all we are getting is total lies and false promises . There service is 💯Rubbish .So still sleeping on a temporary mattress 4 days later now have to wait until they deliver a new divan snd mattress. I’m going to take this to small claims court