What a shambles! We ordered carpet for five rooms in April 2021 to have them fitted as the rooms were decorated. The first was done well and promptly by the staff from the Salisbury store. Thereafter it was a story of damaged carpets, vehicle breakdown, lack of staff, anything that you can think of to cover totally poorly managed organisation. They promised a great service but then have not got the wherewithal to deliver it. The phones are seldom answered and promised ring backs do not occur. At last we have got it finished but under no circumstances will I ever use them again!