Left the store with a quote for stairs and bedroom, thought I was getting a good deal until I worked out prices myself. I was being overpriced for both underlays and stair carpet. They wanted £70 for carpet grip for stairs alone. I can buy double what I need online for £12. Also was led to believe that fitting was included in quote til I looked more closely and read in small print that I would have to pay additional £154 to fitter on completion. What a complete waste of my time. Will never go back there. Needless to say I cancelled callout for measuring up which I was being charged £30 for, the cheek of it.