Ok so I ordered and payed in full for a stair carpet on the 7/3/22, was told they were busy so wouldn’t be fitted until 12/4/22, ok we excepted that. 11/4/22 phone call from the store, the fitter is sick ! I said surely you have more than one fitter? No ! So he said he would do his best for the following week, after about 10 phone calls to the store, answer phone only I left about 4-5 messages ! Please can someone ring me back with a fitting date …. Nothing, I walk to the store after work, waiting about 20 mins only one girl on ? To be fob off saying they are so so busy and I wouldn’t get fitted until at least 17/5/22 !!!! WTF. The next day I had a full refund and a girl telling me about how low the wages were and no staff and her mental health blah blah blah !!!
CAROET RIGHT YOU HAVE LET ME DIWN BADLY ! And get more staff on a proper wage.
2 years ago
Carpetright UK has a
1.6
average rating
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