Carpets ordered for a whole house refit at the end of last September. Two bedroom carpets were ordered in the wrong size but this was not found until fitting date in DECEMBER!! Carpets reordered but due to lack of fitters, fitting date moved to March. Day before fit received a phone call to say that carpets couldn't be found in the warehouse. Bedroom carpets have now been reordered 3 times. One has been laid but the other has still not arrived 6 months later. The worst of it is that nobody cares and can't explain why this has happened. Will now be requesting refund for missing carpet.